(i) Amazon Web Services hosts our website (click here to view their privacy policy);

(ii) ZenDesk provides us with customer support and chat services (click here to view their privacy policy):

(iii) mazon SES provides us with email support services (click here to view their privacy policy);  

(iv) Google Analytics provides us with website analytics services (click here to view their privacy policy).

(v) Hotjar provides us with website analytics services (click here to view their privacy policy).

(b) Law Enforcement:  If requested or required by law enforcement authorities, courts, or regulators, we may disclose any information we have about our users. We also may disclose your Personal Data to exercise or protect legal rights or defend against legal claims.

(c) Bulk Asset Transfers: In some cases, we may choose to buy or sell assets. In these business transfers, customer information, including Personal Data, is typically one of the business assets that are transferred. Moreover, if all or substantially all of our business assets were acquired, or in the unlikely event that we go out of business or enter into bankruptcy, customer information (including your Personal Data), would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any assets may continue to be used according to your Personal Data as set forth in this policy.

(d) Other Third Parties: We may reserve and have the right to disclose any information about you or your use of our Service without your prior permission, if we in good faith believe that such action is necessary to protect and defend the rights, property or safety of our company or its affiliates, other Users of the Service or the public.

4. How We Protect Information. We use appropriate technical and organizational measures to protect the data we collect against unauthorized or unlawful access and against accidental loss, destruction or damage. We also limit access to User information to employees who reasonably need access to it in order to do their jobs. However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we may have collected from or about you. In addition, we have no control over the security of other web sites that you might visit even when a link may appear to those web sites site from our Site. If you share your computer or use a computer that is accessed by the general public, remember to log off and close your browser window when you have finished your session.

5. How Long We Keep Information. We retain Personal Data and General Information for as long as necessary to fulfill a business purpose or comply with a legal request. We may also choose to anonymize certain elements of the information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time. You may also request that we delete your information in the manner described in Section 6.

6. Your Options and Rights. We currently offer Users the following options with respect to the manner in which we collect, use, and maintain information, or to otherwise exercise their rights under applicable privacy statutes:

(a) All Users:  You may request that we stop sending you non-account related emails by clicking the “unsubscribe” link that is included at the bottom of non-account related emails. You may also request that we delete the information we collected from and about you by contacting our Data Protection Officer. You may also request that we not share your Personal Data with one or more of the third parties we share it with. Be advised, however, that this may limit or prevent you from using our Website.

(b) EU Citizens: If you are an EU citizen, you may request that we provide you with (or delete) all the information we collected from and about you, or otherwise exercise your rights under the GDPR by contacting our Data Protection Officer. Data reporting and deletion requests will be processed free of charge within thirty (30) days.

(c) California Residents:  Under the California Online Privacy Protection Act (“CalOPPA”), if you are a California Resident you may request information regarding the types of Personal Data we share with third parties for direct marketing purposes, and the identities of the third parties with whom we have shared such information during the immediately preceding calendar year. You may request further information about our compliance with CalOPPA by contacting our Data Protection Officer. Please note that under CalOPPA, we are only required to respond to one request per User each year, and we are not required to respond to requests made by means other than through requests submitted to our Data Protection Officer.

7. Tracking Technology and Do-Not-Track Requests. We employ certain applications that may enable us to track your online activities over time and across third-party web sites. We honor Do-Not-Track requests transmitted by Web browsers.

8. Children under 13. Our Website is not intended for users under the age of 18, and we do not knowingly collect any personal information from children under 18. If we become aware that a person submitting information is under 18, we will attempt to delete the information as soon as possible.

9. Modifications to this Privacy Policy. We reserve the right to amend, alter, or otherwise change this Privacy Policy at our sole and absolute discretion. If we modify this Privacy Policy, we will notify all Users by a pop-up on our website. Further use of the Website following any such change constitutes your agreement to follow and be bound by the modified Privacy Policy.

10. Questions. If you ever have any questions about this policy or the Personal Data and General Information we have collected please contact our Data Protection Officer. We respect your rights and privacy, and will be happy to answer any questions or concerns you might have.

Data Protection Officer Contact:
support@sleepguardplus.us